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FAQ

Table of Content
Contact Us
  • How to Read a Tab
    • Can you add a song for me?
    • I found the wrong tab. Can you fix it?
    • The tab was correct. Now it's wrong. Can you fix this?
    • Can I download a tab for offline use?
    • Error: "Sorry this content has been removed"
    • Revert to the previous version
    • I paid for the subscription but cannot use the features!
    • How can I cancel my Plus subscription (unsubscribe)?
    • I paid for the Android app. How can I use Songsterr Plus on my computer?
    • Can I buy a fixed, lifetime subscription?
    • How can I update my credit card?
    • I didn't cancel my subscription, but it was canceled.
    • How to read guitar tabs?
    • How to read drum tabs?
    • Keyboard Shortcuts/Hotkeys
    • How to mute all tracks?
    • Do you support lyrics and chords?
    • I hear the sound, but don't see the tab for it
    • The guitar doesn't sound like the tab
    • I play piano. How can I use your tabs?
    • I play ukulele. How can I use your tabs?
    • Tuning: how can I change the pitch of a tab?
    • Why are you posting the wrong tabs?
    • My Favorites songs are gone!
    • Can I organize my Favorites into playlists?
    • The sound plays a second behind the green cursor
    • I can't remember my password
    • Is there any way to see the old drum notation?
    • How to use the Tab corrector?
    • How can I print the tabs?
    • I made the purchase by mistake. Can I have a refund?
    • My active paid subscription doesn't work
    • How can I cancel my subscription (unsubscribe)?
    • I paid for the app but can't sign in
    • Can I use tabs offline?
    • Can I use the Songsterr Plus premium plan on my computer?
    • I paid for the Android App. Can I use the iOS app?
    • I paid for the premium features in the App. Can I use Songsterr Plus paid plan on my computer and the Songsterr iOS app?
    • When is my next payment due?
    • Can I use tabs offline?
    • How can I print the tabs?
    • I already paid for the App before, but I can't use it now
    • How can I add a new tab?
    • Can I fix mistakes in tabs?
    • Can I get in trouble for copyright infringement?
    • Can I call you by phone?
    • How to report a bug?
    • How can I contact Songsterr?

Tab Archive

  • can-you-add-a-song-for-me

    Can you add a song for me?

    All the tabs are contributed by users. We don't do the transcriptions ourselves. If you're interested in adding songs to Songsterr check the "Contributing Tabs" section below
  • i-found-the-wrong-tab-can-you-fix-it

    I found the wrong tab. Can you fix it?

    All tabs are contributed by users. We don't do the transcriptions ourselves. So errors and inaccurate or incomplete versions of transcriptions are possible. if you're interested in fixing the tab by yourself check the "Contributing Tabs" section below
  • the-tab-was-correct-now-its-wrong-can-you-fix-this

    The tab was correct. Now it's wrong. Can you fix this?

    Every Songsterr user can submit a new version of the existing tab and improve it. But sometimes a new version makes the tab worse than it was. You can report about such cases and we will roll back the new version in case of a problem. You have to use a desktop browser for this. Click the "Edit" button to the right of the song title. You will see the list of the revisions for the current song. Click the "report" link to the left of the last uploaded revision. With a desktop browser, you can get access to the previous version immediately.
  • can-i-download-a-tab-for-offline-use

    Can I download a tab for offline use?

    Songsterr web app is an online-only service. Try our mobile apps instead. Both iOS and Android apps support offline mode.
  • error-sorry-this-content-has-been-removed

    Error: "Sorry this content has been removed"

    At the moment we don't have licenses with the publisher of this artist. We are doing our best to get them.
  • revert-to-the-previous-version

    Revert to the previous version

    You can access the previous revisions of a tab by clicking the Edit button to the right of the song title. You'll have to use a desktop browser and our web app for this.

Songsterr Plus

  • i-paid-for-the-subscription-but-cannot-use-the-features

    I paid for the subscription but cannot use the features!

    Send us a screenshot of what you see to our email address support+web@songsterr.com
    Here are the instructions on how to take a screenshot on Windows.
    Here are the shortcuts to take a screenshot on Mac.
    A picture taken with a smartphone or camera will work too.
  • how-can-i-cancel-my-plus-subscription-unsubscribe

    How can I cancel my Plus subscription (unsubscribe)?

    Use this link to cancel your subscription.
  • i-paid-for-the-android-app-how-can-i-use-songsterr-plus-on-my-computer

    I paid for the Android app. How can I use Songsterr Plus on my computer?

    No, our web app is a separate product with its own subscription plan. For the Android app buyers we offer one month of the Songsterr Plus paid plan of our web app for free. Forward us your Google Play receipt at support+web@songsterr.com.
  • can-i-buy-a-fixed-lifetime-subscription

    Can I buy a fixed, lifetime subscription?

    Monthly payments are the only option at the moment.
  • how-can-i-update-my-credit-card

    How can I update my credit card?

    You can update your credit card details from your account page.
  • i-didnt-cancel-my-subscription-but-it-was-canceled

    I didn't cancel my subscription, but it was canceled.

    This can happen if your credit card has expired. You can resubscribe by clicking "Subscribe to Plus for $9.90/month" on this page. You will be prompted to enter your new credit card details.

Songsterr Player

  • how-to-read-guitar-tabs

    How to read guitar tabs?

    Check out this page for a quick intro with examples. Click here to download this page in pdf.Understanding Tab Guitar Tab Chords Hammer-On Pull-Off Bends Release Bend Slide Legato Slide Vibrato Wide Vibrato Let ring Palm Mute Ghost Note Dead Note Up/Down Strokes Natural Harmonics Polyphony Pinch Harmonic Rhythm Notation The Beat Bars Time Signature Notes and Rests Dots Ties Beams Triplets Swing Rhythm Repeats Alternate Endings Accented Heavily accented Staccato Tapping Tremolo
  • how-to-read-drum-tabs

    How to read drum tabs?

    For desktop users: click the "?" icon at the vertical instrument panel at the right. It's the last (the lowest) icon.



    For mobile users: tap the "(notation)" link under the name of a drum track. The drum track name is right under the song title.
  • keyboard-shortcutshotkeys

    Keyboard Shortcuts/Hotkeys

    The Songsterr player supports the following hotkeys
    • Space - Play/Pause
    • Backspace - Play from the beginning
    • Left/Right Arrow - Move the cursor backward/forward
    • Up/Down Arrow - Move the cursor line up/down
    • Alt+Enter - fullscreen mode on/off
    • T - Show tracks
    • S - Change playback speed
    • L - Turn loop mode on/off
    • Shift + Right Arrow - move right boundary of the loop selection to the right
    • Shift + Left Arrow - move right boundary of the loop selection to the left
    • F - Turn solo mode on/off
    • M - Mute/unmute the current track
    • C - Turn count-in mode on/off
    • N - Turn metronome on/off
    • E - Turn tab corrector on/off
    • P - Print
    • ESC - Close any popup panel like Search or FAQ
  • how-to-mute-all-tracks

    How to mute all tracks?

    Most browsers allow users to mute the audio playing in one of the browser's tabs:
    • Google Chrome displays a little speaker icon on any browser tab that is currently playing audio. To mute the audio for a tab, right-click the tab and choose Mute site
    • Microsoft Edge. Simply click the audio icon or right-click the tab to choose Mute from the drop down menu.
    • Safari. Click the Audio button in the Smart Search field.
    • Firefox displays a speaker icon on the tab making noise, and you can click it to mute the audio of that tab without switching to it. You can also right-click the tab and choose Mute Tab.
    Check this article for more details.
  • do-you-support-lyrics-and-chords

    Do you support lyrics and chords?

    Chord signs and lyrics are added by transcribers. Unfortunately, not that many users add them. If chord signs and lyrics are present in transcription we do show them. We are thinking of ways to motivate users for better transcriptions.
  • i-hear-the-sound-but-dont-see-the-tab-for-it

    I hear the sound, but don't see the tab for it

    Most tabs on Songsterr have multiple tracks. You can switch between tracks using Mixer. Use the Instrument button (one right below Play) to switch to another track.
  • the-guitar-doesnt-sound-like-the-tab

    The guitar doesn't sound like the tab

    The song can be in a non-standard tuning. The tuning is shown near the beginning of the first measure.
  • i-play-piano-how-can-i-use-your-tabs

    I play piano. How can I use your tabs?

    Unfortunately, guitar tabs don't have much sense for piano and wind instrument players. Some tabs have tracks for these instruments but they're only useful if you want to learn how to play these parts on guitar. Adding traditional music notation might be something we'll consider working on in the future.
  • i-play-ukulele-how-can-i-use-your-tabs

    I play ukulele. How can I use your tabs?

    Unfortunately, we don't have many ukulele tabs and don't get many requests from ukulele players. We would recommend checking the pages of famous ukulele players, e.g. Israel Kamakawiwo'ole
  • tuning-how-can-i-change-the-pitch-of-a-tab

    Tuning: how can I change the pitch of a tab?

    You can change the sound pitch using the Pitch Shift button near the first measure of the song. This will not transpose the tab — just the audio. At the moment this feature works on the web and Android apps only.

Miscellaneous

  • why-are-you-posting-the-wrong-tabs

    Why are you posting the wrong tabs?

    All tabs are contributed by users. We don't do the transcriptions ourselves, so errors and inaccurate or incomplete versions of transcriptions are possible.
  • my-favorites-songs-are-gone

    My Favorites songs are gone!

    There is no way to restore favorites if you've used the app without signing in. Sign Up for a free Songsterr Account. And sign in from within the app to backup your favorites to our servers and prevent this problem from happening in the future.
  • can-i-organize-my-favorites-into-playlists-

    Can I organize my Favorites into playlists?

    Yes! You can organize songs from your Favorites into separate playlists. This feature works on desktop only. First, go to your Favorites section. Create a playlist. Then hover the mouse over the song you would like to add to your playlist. You will see the "three dots" button. Click it and choose your playlist.
    Playlist demo
  • the-sound-plays-a-second-behind-the-green-cursor

    The sound plays a second behind the green cursor

    Perhaps the reason is that you are using Bluetooth headphones or speaker. If so, try using wired headphones.
  • i-cant-remember-my-password

    I can't remember my password

    Use this link to reset your password.
  • is-there-any-way-to-see-the-old-drum-notation

    Is there any way to see the old drum notation?

    Yes, click this link to disable the new drum notation. If you want to switch back to the new drum notation click this link
  • how-to-use-the-tab-corrector

    How to use the Tab corrector?

    Use this feature to correct small annoying mistakes without downloading and editing the GP file. Edited notes won't change the way how they sound, but at least they won't confuse you anymore. Currently, all your corrections are private. We are thinking about making them shareable in the future.
    To correct a note or to paste in a missing one open the corrector panel (you can press E for that):
    1. Choose a note with your mouse.
    2. Navigate through notes using arrow keys on your keyboard.
    3. Change a note with 0–9 digits, cross it out with a backspace or delete.
    4. Corrections will be saved automatically when you are Signed in.

Songsterr iOS App

  • how-can-i-print-the-tabs

    How can I print the tabs?

    At the moment printing (including printing to PDF) works on the paid plan of the desktop (Mac or PC) web app only. You can subscribe here.
  • i-made-the-purchase-by-mistake-can-i-have-a-refund

    I made the purchase by mistake. Can I have a refund?

    Here are the steps to request a refund for an App Store purchase.
    We cannot make a refund from our side since your subscription is managed by iTunes.
  • my-active-paid-subscription-doesnt-work

    My active paid subscription doesn't work

    If you have an active paid subscription but for some reason, the app doesn't provide you full access do the following:
    1. Make sure that you have the latest version of the app.
    2. Tap the Restore Purchase button on the tab screen.
    3. Sign in with your Apple ID and password as many times as you are prompted to.
    4. If this doesn't help, send us an email from within the app. To do this, tap on the "?" button and then on the "Compose message" icon at the top right corner. This way we'll get some logs that will help us fix the problem.
  • how-can-i-cancel-my-subscription-unsubscribe

    How can I cancel my subscription (unsubscribe)?

    Follow this link on your iOS device and set Auto-Renewal to OFF to cancel your subscription. If it doesn't help try out the steps from this article.
  • i-paid-for-the-app-but-cant-sign-in

    I paid for the app but can't sign in

    This can happen if you are trying to sign in from the Songsterr app using your Apple ID. Actually you don't need to sign in to use the app. Your paid subscription is managed by Apple App Store — not Songsterr. Signing in is only needed to sync favorites between devices. If you don't have an account on Songsterr you need to sign up first.
  • can-i-use-tabs-offline

    Can I use tabs offline?

    Yes, the tracks that you open online are cached and will also work offline. You don't have to play the whole track to cache it for offline usage — just wait a few seconds for the audio to load.
  • can-i-use-the-songsterr-plus-premium-plan-on-my-computer

    Can I use the Songsterr Plus premium plan on my computer?

    Yes, definetely. To use it just sign in with your Songsterr account on your computer.
  • i-paid-for-the-android-app-can-i-use-the-ios-app

    I paid for the Android App. Can I use the iOS app?

    No, our iOS app is a different product at the moment. But you can get one month of the Songsterr premium subscription for free both on your computer and in the Songsterr iOS app if you send us the Google Play receipt of your purchase at support+ios@songsterr.com.

Songsterr Android App

  • i-paid-for-the-premium-features-in-the-app-can-i-use-songsterr-plus-paid-plan-on-my-computer-and-the-songsterr-ios-app

    I paid for the premium features in the App. Can I use Songsterr Plus paid plan on my computer and the Songsterr iOS app?

    Songsterr iOS app and the web-site have a separate subscription plan. But you can get one month of the Songsterr premium subscription for free both on your computer and in the Songsterr iOS app if you send us the Google Play receipt of your purchase at support+android@songsterr.com.
  • when-is-my-next-payment-due

    When is my next payment due?

    Our Android app is a one-time fee. There is no monthly subscription.
  • can-i-use-tabs-offline

    Can I use tabs offline?

    The tracks that you open online are cached and will also work offline. You don't have to play the whole track to cache it for offline usage — just wait a few seconds for the audio to load.
  • how-can-i-print-the-tabs

    How can I print the tabs?

    At the moment printing (including printing to PDF) works on the paid plan of the desktop (Mac or PC) web app only. You can subscribe here.
  • i-already-paid-for-the-app-before-but-i-cant-use-it-now

    I already paid for the App before, but I can't use it now

    Sign in with the Google Account that you've used to purchase the app. If this doesn't help send us an email via Settings - Contact support. This way we'll get additional information on your setup that will help us fix the problem. To speed up the resolution of your question, send a screenshot of what you see to support+android@songsterr.com. Here are the instructions to take a screenshot on an Android device.

Contributing Tabs

  • how-can-i-add-a-new-tab

    How can I add a new tab?

    You can submit tabs via the Submit Tab button. On desktops the button is always in the left toolbar. To create a tab you'll need:



    Windows/Mac: buy Guitar Pro app or use a free TuxGuitar alternative



    Android: use a free TuxGuitar app



    iOS: buy Guitar Pro app
  • can-i-fix-mistakes-in-tabs

    Can I fix mistakes in tabs?

    You can submit a new revision via the "Edit" button in the top right corner. You'll need a desktop browser for that. To edit tabs you'll need to either buy Guitar Pro software or use a free TuxGuitar alternative.



    You can also make simple private edits and submit public revisions via Tab Editor button in the bottom of the right toolbar.
  • can-i-get-in-trouble-for-copyright-infringement

    Can I get in trouble for copyright infringement?

    Absolutely no. Songsterr is 100% legal. We have licenses with original music creators and pay out almost half of our revenue as royalties. So, you can safely either transcribe the tab yourself or upload it from a third-party source.

Contacting Songsterr

  • can-i-call-you-by-phone

    Can I call you by phone?

    We provide support by email only.
  • how-to-report-a-bug

    How to report a bug?

    Click here to record screen with a bug and add your voice comments
    • We'll ask you for a one-time screen and microphone access permission. No software installation is required.
    • The recording will securely go straight to us.
    Or describe a bug and steps to reproduce using one of the emails or the form below.
  • how-can-i-contact-songsterr

    How can I contact Songsterr?

    Use these emails:
    • Songsterr iOS app: support+ios@songsterr.com
    • Songsterr Android app: support+android@songsterr.com
    • Songsterr Web app: support+web@songsterr.com
    • General questions or feedback support@songsterr.com

Have not found the answer? Write to us!

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Stairway to Heaven Chords
Led Zeppelin - Stairway to Heaven Tab
Subscribe to Plus. Paid users learn tabs 60% faster!
Track: Jimmy Page - Rhythm Guitars - Acoustic Guitar (steel)
Difficulty (Rhythm):
Revised on:11/17/2022